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Successful leadership is essential for organization´s prosperity. To lead effectively in a large organization, HR´s role as a support function is crucial for the leaders. HR pursues to offer expertise and guidance regarding the personnel related topics, yet, it is important to remember that the leaders need to take responsibility over their own teams.
This thesis pursues to research if, at the time, IKEA Raisio´s HR department was successful at supporting the leaders regarding their position. Support, in this context, stands for sharing knowledge and guidance, offering assistance and providing sources of information. In addition, one of the objectives is to examine if the personnel related task division between the leaders and HR in IKEA Raisio is clear for the parties.
The research was conducted with a mixed method study, quantitative research focused on the leaders and qualitative method researched the HR´s view point. Based on the results of these studies, the researcher was able to draw analysis of the situation and hence give her recommendations for improvements.
The findings, analysis and the suggestions for IKEA are concealed in this thesis, along with some other parts of the body, and thus not part of the published version.