ERP software system comparison : Finding the Best ERP System for a Case Company
Orlow, Anna (2018)
Haaga-Helia ammattikorkeakoulu
2018
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2018113019201
https://urn.fi/URN:NBN:fi:amk-2018113019201
Tiivistelmä
This thesis compares two ERP software solutions and aims to find out which one of the two suits best for the case company. The case company of the thesis is a Finnish small and medium-sized office furniture manufacturer, founded in 2015. The company has customers in Finland, Europe and North America. The company does not have an ERP system in use at the moment.
ERP selection and implementation processes are resource intensive, time consuming and costly projects that companies need to be really well prepared for. The objective of this thesis was to compare the two pre-selected ERP software solutions, Odoo and NetSuite to the requirements specification provided by the case company. The aim is not to select either one of the software, but to recommend the system that answers better the company’s requirements.
This study applies a descriptive single case study method. The data is divided into primary and secondary data. The primary data consists of observations and personal experiences gathered during the author’s internship period in the case company. In addition, the company’s CEO provided a requirements specification that was used as a key document to compare and evaluate the suitability of each software solution. Another part of the primary data is the information provided by the representatives of vendors of each software system.
A large amount of academic literature on ERP systems, the selection process and implementation were studied to get an overview on the whole process. Further, user reviews on both software systems were searched and studied. These two comprise the secondary data of the research. In addition, the cost structure of Odoo and NetSuite were tentatively studied.
The findings of the data were analysed and compared to the requirements specification of the case company. The result is a recommendation of one software solution for which the company can request a quotation and a trial period with demo software.
ERP selection and implementation processes are resource intensive, time consuming and costly projects that companies need to be really well prepared for. The objective of this thesis was to compare the two pre-selected ERP software solutions, Odoo and NetSuite to the requirements specification provided by the case company. The aim is not to select either one of the software, but to recommend the system that answers better the company’s requirements.
This study applies a descriptive single case study method. The data is divided into primary and secondary data. The primary data consists of observations and personal experiences gathered during the author’s internship period in the case company. In addition, the company’s CEO provided a requirements specification that was used as a key document to compare and evaluate the suitability of each software solution. Another part of the primary data is the information provided by the representatives of vendors of each software system.
A large amount of academic literature on ERP systems, the selection process and implementation were studied to get an overview on the whole process. Further, user reviews on both software systems were searched and studied. These two comprise the secondary data of the research. In addition, the cost structure of Odoo and NetSuite were tentatively studied.
The findings of the data were analysed and compared to the requirements specification of the case company. The result is a recommendation of one software solution for which the company can request a quotation and a trial period with demo software.