• Analysis of a new product package for a travel agency 

      Toivonen, Sanna (Tampereen ammattikorkeakoulu, 2015)
      Customer experience and customer satisfaction are the main factors that make a successful business and a successful product. If the product or service purchased by customers did not satisfy them, and in travel business if ...
    • Analysis of Dream Hostel Tampere website : with Experience Pyramid 

      Moilanen, Jari (Tampereen ammattikorkeakoulu, 2014)
      The importance of internet in society today has grown rapidly. People use all kinds of services via internet and it has become so common and secure that they do not even think about it. Internet provides great possibilities ...
    • Animal Welfare Law Implementations in Zoos : Case: Korkeasaari Zoo 

      Jensen, Maja (Tampereen ammattikorkeakoulu, 2014)
      The purpose of this thesis was to research the phenomenon of animal welfare in tourism as a response to rising national concerns for animals under human domain. The objective of the research was to observe the organization ...
    • Arboretum Park in Tampere : Two leisure time products for companies 

      Simola, Suvi (Tampereen ammattikorkeakoulu, 2012)
      Interest in the topic riced during a visit to Arboretum Park during the summer season. There was not much information about the park and it was hard to find. People who live near might know the park and visit there regularly ...
    • Assessment and development of the Degree Programme in Tourism in Tampere University of Applied Sciences 

      Nurmi, Janita; Saastamoinen, Kaisla (Tampereen ammattikorkeakoulu, 2011)
      The objective of this thesis was to determine if the results of the research unearthed any areas of the Degree Programme in Tourism of Tampere University of Applied Sciences which require improvement and, if so, how they ...
    • Backpacking Tourism in Tampere 

      Rivas Rodriguez, Diego (Tampereen ammattikorkeakoulu, 2011)
      The overall purpose of this study was to understand why youth travellers are visiting Tampere and the possibilities of Tampere for being a backpacker destination. Tampere has developed recently a network of accommodations, ...
    • The Benefits of Tourism Handicraft Sales at Mwenge Handicrafts Centre in Dar es Salaam, Tanzania 

      Benson, Walonzi (Tampereen ammattikorkeakoulu, 2014)
      In developing countries there is a need to promote and grow tourism industry parallel with informal handicraft industry as they both make a logical and powerful combination towards attaining some of the millennium development ...
    • Customer friendly tourism in the European Union, specifically in Hungary 

      Röss, Eszter (Tampereen ammattikorkeakoulu, 2011)
      The aim of this thesis was to analyze the consumer protection in the field of tourism. The target area was the European Union, in addition the author chose Hungary as the model state of the thesis. The long practical ...
    • Customer Relationship Management in a Tourism Company 

      Drushinin, Janita; Kallunki, Suvi (Tampereen ammattikorkeakoulu, 2012)
      The purpose of this thesis was to study customer relationship management in a tourism company. The aim was to provide external insights of the operations to Lomalinja Oy Tampere, which was chosen as the case company. The ...
    • Customer Satisfaction in Experiental Megazone Tampere 

      Pennanen, Jatta (Tampereen ammattikorkeakoulu, 2011)
      Customer satisfaction is a solid part of successful business. A company needs to value its existing and potential customers in order to maintain functions, receive profit and stay vital. The aim of this thesis is to provide ...
    • Customer satisfaction of an apartment hotel 

      Khyarginen, Margarita (Tampereen ammattikorkeakoulu, 2015)
      Customer satisfaction becomes the object of a research quite often, especially in business. If the company cares about its customers, it will put effort to know how satisfied they are with the services or products. Satisfied ...
    • Customer Satisfaction of S-card members in Sokos Hotel Ilves 

      Thande, Eric (Tampereen ammattikorkeakoulu, 2012)
      Companies try to find point of uniqueness to differentiate themselves from their competitors. In order for the companies to differentiate themselves from competitors, they must measure their customer satisfaction level. ...
    • Customer satisfaction on facility services in terminal 2 of Tampere Airport 

      Chumakova, Anastasia (Tampereen ammattikorkeakoulu, 2014)
      The main goal of this thesis was to find appropriate solutions to problems which are related to facility services in terminal 2 of Tampere Airport. Customer satisfaction survey is an effective tool to inquire what customer ...
    • Dealing with Cultural Differences in International Event Management : Case: Exchange Student Events at TAMK 

      Dillenburger, Annika (Tampereen ammattikorkeakoulu, 2013)
      The purpose of this thesis was to find out how to successfully implement international event management nowadays, by the example of events for international exchange students at TAMK. The target audience in this context ...
    • Destination Image : Marketing of Finland 

      Siegismund, Daniela (Tampereen ammattikorkeakoulu, 2013)
      Finland is known almost everywhere in the world as a cold snowbound location that would most be suitable for winter holidays. This bachelor’s thesis seeks to analyse destination marketing of Finland and the factors that ...
    • Destination image and brand element familiarity among foreign tourists 

      Haiko, Maria (Tampereen ammattikorkeakoulu, 2015)
      The aim of this thesis was to find out which attributes foreign tourists associated with Tampere city and how familiar they were with the visual components of the city brand during their visit in autumn 2015. In order to ...
    • Developing Degree Programme in Tourism in Tampere University of Applied Sciences : Stakeholders' Perspective 

      Aalto, Ulla; Ala-Hallila, Elina (Tampereen ammattikorkeakoulu, 2011)
      This thesis examines the development possibilities of the Degree Programme in Tourism (DPT) in Tampere University of Applied Sciences (TAMK) from the different stakeholders’ perspective. The focus development area is the ...
    • Development of Tourism Services for the Russian Customers in Tampere Region : Tampere - St. Petersburg Connection Project 

      Palva-aho, Anna-Maija; Kaikkonen, Minna-Marjukka (Tampereen ammattikorkeakoulu, 2011)
      The current thesis provides content to the project called Tampere - St. Peters-burg connection (TASC). TASC is part of the wider project called Development centre of wellbeing in tourism conducted by the Research and ...
    • Ecolabelling the Hotel Industry : The Nordic Ecolabel 

      Syrjäläinen, Oana (Tampereen ammattikorkeakoulu, 2013)
      Tourism is one of the fastest growing industries in the world, accounting for more than 200 million jobs worldwide, thus being also one of the main threats for the environment. However, sustainable tourism has an immense ...
    • Economic Impact of Ecotourism in Mount Cameroon Region 

      Njumba, Oscar (Tampereen ammattikorkeakoulu, 2012)
      Ecotourism activities are growing in popularity around the world and generating considerable financial effects to the local population. The definitions of this phenomenon are still evolving, but generally include references ...