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New Insights in Higher Education: Leading Service Design
(International Academy of Technology, Education and Development, 2019)
Modern societies are moving towards service society. This means the increase of service business and need to develop both the service business and novel services. This transformation requires new capabilities in working ...
Framework for Assessing Pedagogical Solutions: Experiences in Laurea's Master's Degree Programme in Service Design
(International Academy of Technology, Education and Development, 2021)
In the service business environment, new expertise in the development and management of services and service business is needed. The new skills required at working life have challenged higher education institutions teaching ...