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Building a Service-Centric Business Model in SMEs in the Business-to-Business Context
(World Academy of Science, Engineering and Technology, 2012)
Building a service-centric business model requires new knowledge and capabilities in companies. This paper enlightens the challenges small and medium sized firms (SMEs) face when developing their service-centric business ...
Designing and Implementing an Innovative Master's Degree Programme: a Case Study
(2012)
Innovativeness has become a major competitive factor for companies, networks and regions, and renewal is very important for any business. The purpose of this paper is to increase knowledge of how education can contribute ...
Creating Competences in Service Innovation and Design
(Service Design Network, 2012)
The demand for service innovation and design (SID) competences has rocketed among companies and other organisations across all industries. Rapid changes in the economic environment, demographics and new technologies are ...