Automation of processes in global post services
Yefimchyk, Yegor (2019)
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201905027132
https://urn.fi/URN:NBN:fi:amk-201905027132
Tiivistelmä
The objectives of the thesis were to determine what role robotics plays in global post
services operations, how it is being introduced into the sphere of logistics and what
consequences it will bring to the market in the future. For reaching these objectives, it was
important to analyze how robots will affect warehouse and delivery departments of the post services and what changes they can bring to the particular market area.
Qualitative methods were used in this thesis to provide insight into the implementation of
automation in postal industry. Also, the impacts of automation on warehouse and last-mile delivery departments of postal industry were studied in this paper using qualitative
methods.
The study showed that the implementation of robotics into postal industry is developing
very rapidly. As is presented in the thesis, automation has already been partly implemented in the daily postal service warehousing processes such as sorting and transporting
operations. This paper also reviewed the testing of robots in last-mile delivery operations.
In addition, the most essential aspects of economic and labor issues that will be brought to postal industry by automation are presented in this study.
It was concluded in the thesis that the final implementation of automation in postal industry will depend mostly on economic issues. Also, it was stated in the study that customers’ opinions towards these new technologies will be taken into consideration.
services operations, how it is being introduced into the sphere of logistics and what
consequences it will bring to the market in the future. For reaching these objectives, it was
important to analyze how robots will affect warehouse and delivery departments of the post services and what changes they can bring to the particular market area.
Qualitative methods were used in this thesis to provide insight into the implementation of
automation in postal industry. Also, the impacts of automation on warehouse and last-mile delivery departments of postal industry were studied in this paper using qualitative
methods.
The study showed that the implementation of robotics into postal industry is developing
very rapidly. As is presented in the thesis, automation has already been partly implemented in the daily postal service warehousing processes such as sorting and transporting
operations. This paper also reviewed the testing of robots in last-mile delivery operations.
In addition, the most essential aspects of economic and labor issues that will be brought to postal industry by automation are presented in this study.
It was concluded in the thesis that the final implementation of automation in postal industry will depend mostly on economic issues. Also, it was stated in the study that customers’ opinions towards these new technologies will be taken into consideration.