| dc.description.abstract | With the expansion of the Internet, digitization and big data, the Artificial intelligence (AI) has quickly become a topic of discussion and attention for the business community, directly influencing decision-makers, stakeholders, consultants, researchers as well as citizens too.
Hence, Artificial intelligence (AI) has an irreversible impact on our lives and on our organizations. While the many uses allow for better inclusion of users and access to goods and services, more effective government and more efficient businesses, they, like all new technologies, raise questions and mistrust, particularly in terms of data protection and personal life, labor market structure, social and geographical disparities, inequality, unemployment and many other areas.
In order to analyze the general perception of AI in Finland and to determine its possible impact on the financial sector, I propose to conduct a study in two main parts.
In a first theoretical part, I will review the different proposed definitions of intelligence and of AI available to this day, and will outline the challenges and opportunities on the economy and the society. At this level, I will examine the state of the AI in the world, in Europe and Finland.
In a second part, I plan to conduct a survey with a representative sample of citizens and the large public in order to try to find the general public/citizen's perceptions of the progress of AI in Finland. More particularly its impact and influences on services and relations with and in the Financial sector: services / products, jobs, hiring, training and therefore collect proposals to improve the use of AI in the relations between companies and their customers, companies and their social partners, citizens and administrations as a result.
At the end of this research-based thesis, I will present some key findings of this survey and the main conclusions regarding AI in Finland and it´s impacts on the financial industry, as well as recommendations to pursue the ongoing technological movement and help get familiar with it for a more sustainable and responsible business conduct. | - |
