Warehouse processes improvement for Enterprise Resource Planning implementation
Tolstunova, Anastasiia (2019)
Tolstunova, Anastasiia
2019
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2019052812425
https://urn.fi/URN:NBN:fi:amk-2019052812425
Tiivistelmä
Nowadays, companies strive to achieve accuracy, thoroughness and efficiency in
operations. Disruptions can lead to delays, longer waiting times and, consequently, to
unsatisfied customers. Thereby, every enterprise endeavours to avoid these failures in
order to maintain its position in the market.
Throughout the expansion and development of an organisation, it becomes increasingly
arduous to control all internal processes without the appropriate tools and a well-designed
plan. Therefore, the main target of the work was to improve warehouse operations and
combine the resulting solutions with the ERP system in Fries Kunststofftechnik GmbH. It
was essential to determine the reasons for the inefficient use of the storage space and
provide improvement decisions to accomplish the objective. Furthermore, the reflection of
the warehouse operations in the ERP system was supposed to be established and
expounded. The research was conducted using methodological triangulation method to
minimize biases and any predetermined results. The causes of the problems were detected
by dint of a root-cause analysis method based on the information gathered during
participant observations, in-depth interviews and content analysis. Since the optimization
was carried out in terms of space and time, solutions were announced separately. As a
result of the space amelioration, detailed warehouse schemes were introduced and
divided into zones in accordance with the names and categories of goods. Regarding time
optimization, the generated schemes were displayed in the ERP system employing
alphanumeric zones. At the management stage, control tables were executed. To get rid of
congestion, it was proposed to hire new employees. This study and results can contribute
the case company to reduce operating time and enhance performance. In addition,
internal operations can be verified and controlled electronically
operations. Disruptions can lead to delays, longer waiting times and, consequently, to
unsatisfied customers. Thereby, every enterprise endeavours to avoid these failures in
order to maintain its position in the market.
Throughout the expansion and development of an organisation, it becomes increasingly
arduous to control all internal processes without the appropriate tools and a well-designed
plan. Therefore, the main target of the work was to improve warehouse operations and
combine the resulting solutions with the ERP system in Fries Kunststofftechnik GmbH. It
was essential to determine the reasons for the inefficient use of the storage space and
provide improvement decisions to accomplish the objective. Furthermore, the reflection of
the warehouse operations in the ERP system was supposed to be established and
expounded. The research was conducted using methodological triangulation method to
minimize biases and any predetermined results. The causes of the problems were detected
by dint of a root-cause analysis method based on the information gathered during
participant observations, in-depth interviews and content analysis. Since the optimization
was carried out in terms of space and time, solutions were announced separately. As a
result of the space amelioration, detailed warehouse schemes were introduced and
divided into zones in accordance with the names and categories of goods. Regarding time
optimization, the generated schemes were displayed in the ERP system employing
alphanumeric zones. At the management stage, control tables were executed. To get rid of
congestion, it was proposed to hire new employees. This study and results can contribute
the case company to reduce operating time and enhance performance. In addition,
internal operations can be verified and controlled electronically