WORK DEADLINES AND TIME MANAGEMENT PROCESS : CASE: GALILEO TANZANIA
RWEGOSHORA, VALLERIA (2010)
RWEGOSHORA, VALLERIA
HAAGA-HELIA ammattikorkeakoulu
2010
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201001211463
https://urn.fi/URN:NBN:fi:amk-201001211463
Tiivistelmä
Contemporary literature on time management claims that the more you engage in time management, the better results you will achieve in terms of increased job performance, higher job satisfaction and less job tension. Since Galileo Tanzania is one of the successful organizations in the country in the aviation industry holding 85% of the market share against 15% market share of its main competitor Amadeus and other airlines, this attracted the interest of the researcher to choose Galileo Tanzania as the case study so as to observe if there was correlation between job performance and time management.
The empirical part of this study uses a number of data collection methods such as questionnaires, interviews, observations and documentation to obtain data on the problem. Also literature on time management and self management, and Internet sources were used to build the theoretical framework.
The findings show that in the case company time management is rather poor despite the company’s success in the aviation industry; this was revealed as failure to comply with nature of their business which demands a quick response to clients’ needs. However, from the study perspective, the recommendation is that Galileo should, in order to better serve their customers the employees should strongly meet the rules and regulations of the organization particularly as far as time management is concerned. It is necessary to take positive action against time waste, e.g. by introducing seminars on time management to employees.
The empirical part of this study uses a number of data collection methods such as questionnaires, interviews, observations and documentation to obtain data on the problem. Also literature on time management and self management, and Internet sources were used to build the theoretical framework.
The findings show that in the case company time management is rather poor despite the company’s success in the aviation industry; this was revealed as failure to comply with nature of their business which demands a quick response to clients’ needs. However, from the study perspective, the recommendation is that Galileo should, in order to better serve their customers the employees should strongly meet the rules and regulations of the organization particularly as far as time management is concerned. It is necessary to take positive action against time waste, e.g. by introducing seminars on time management to employees.