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Service Design for Enhancing Customer Experience and Sustainable Food Service: The case of Jyväskylän Palvelualan Opisto
(2021)
The purpose of the project was to explore ways of improving Jyväskylän Palvelualan Opisto (Jyväskylä College of Services) could enhance students’ experience through the application of different service design tools. The ...
InternationalStudentsSupport Services in Novia University of applied sciences
(2023)
This thesis explored the challenges and opportunities within international student support services at Novia University of Applied Sciences (UAS), with a primary focus on enhancing the user experience through the redesign ...
Enhancing Career Prospects of International Students in Finland Using Service Design Approach
(2023)
In recent years, Finland has become an international student hub for higher education studies, owing mainly to its world-class education system. Usually, the educational journey of a foreign background student in Finland ...