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NURSE EXECUTIVES’ EXPERIENCE OF LEADERSHIP: A critical incident technique study

Zainulina, Jamilya (2019)

 
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Zainulina_Jamilya.pdf (1.073Mt)
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Zainulina, Jamilya
2019
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2019081417825
Tiivistelmä
Background: Currently, in the Republic of Kazakhstan there is a need to stimulate the
capacity of nursing leadership and management in connection with a large nursing reform.
Objective: To describe leadership skills of the nurse executives’ and thus, to extend the
knowledge of those skills needed in nursing leadership.
Research questions: How do head and senior nurses describe their leadership skills and
role as a leader?
Research design: A qualitative method has been applied by using a critical incident
technique. The participants consisted of 22 individuals. The written description of a critical incident was used for data collection. The data were analyzed by using inductive content analysis method.
Results: Leadership skills and the role of nurse executives as leaders in managing were
described in five distinct ways: (a) creating a favorable atmosphere in the team; (b) open
communication for conflict resolution; (c) decision-making and problem solving; (d) acting
like a perspective developer; and (e) acting like a protector.
Conclusion: The results of the study show that the nurse executives of the one big
medical organizations' Nur-Sultan city, faces situations as described in a study in which
nurse executives demonstrate their leadership skills as leaders. Based on this, nursing
leaders have some sufficient leadership experience that can contribute to the
development of nursing in this medical organization. Nurse executives' experience of
critical incidents was revealed for further use in nursing practice. Finally, for future
research the critical incident technique can be applied to study a wider range of nurse
leaders about barriers and prospects of nursing leadership in the Republic of Kazakhstan.
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