Service Innovation and Design - Stories of the Emerging Themes and Impact of the Education

Abstract

Laurea University of Applied Sciences has been a real trailblazer in the field of service innovation and design. This publication is devoted to the 10-year-old service innovation and design (SID) Master’s degree programme at Laurea. In includes eight stories in which SID alumni and one SID faculty member discuss emerging themes related to service innovation and design and provide examples on how SID education has affected them and the fields in which they work.