Transfer of monitoring solution

Abstract

The customer of the assigner Solteq Oyj had requested for a transfer of a monitoring solution to a new platform. The currently used monitoring platform is an open source monitoring software Zabbix version 2.4. It performs primarily network, process and application monitoring of an instance of IBM WebSphere Commerce implementation. Firstly, it was requested to review the existing monitoring and improve its current state. For that, it was required to understand how the monitoring platform has been configured. It was decided that visualization of the monitoring is to be done in a form of network maps. These maps could help the team to recognize problems, bottlenecks and downtimes even faster and more effectively as before. The improvement of the current monitoring solution required configuration and programming in Bash scripting language. During the process of visualizing the monitoring, new programming needs arose. New monitoring loopholes were found, and the purpose was to fix them. As a side product of this process, the monitoring documentation was improved and enhanced to an extent that the whole configuration was documented in one place. The documentation also served as a specification for the transfer of the solution to a proprietary SolarWinds platform. A sample monitoring was ordered from the SolarWinds team in order to test the functionalities. The platform was studied and understood to the needed extent. The transfer process has been in progress and will continue in near future.