Job satisfaction at Company Teija Jousi Viikarit

Abstract

The objective of this study is to find out the level of job satisfaction in Company Teija Jousi Viikarit. One intention is to find out what the factors affecting employees’ job satisfaction are and how to increase the job satisfaction within these fields. Another intention is to provide for the case company a complete job satisfaction survey package, which they can use continuously to keep their employee satisfaction as high as possible. The theoretical framework was based on the factors of job satisfaction, the combination of Maslow’s hierarchy of needs and Herz-berg’s two-factor theories, and various ways to motivate employees.

The study was carried out using a questionnaire which was posted to the 17 permanent employees. The main research areas were Work itself, Opportunities, Compensation and benefits, Attitudes towards supervision, Relations with co-workers, and Company policy and administration. The analytical approach was quantitative as the company wanted to receive a complete model of job satisfaction survey that could be used repeatedly in the future.

The results showed that the job satisfaction is relatively high in the case company and the managers have only a few improvements to make. The results also indicated that the employees were happier with the hygiene factors than the work itself. Now there is a platform to work for motivation factors and to achieve even higher job satisfaction.

In conclusion, it truly seems that the company is pleased with the results of this study and the way the survey was conducted. The questionnaire developed for this thesis will be employed as a tested tool to enhance the job satisfaction even in the future.