Service Design as the ‘New Normal’ at Laurea UAS
Chydenius, Tarja (2020)
Service Design Network
Julkaisun pysyvä osoite on
Chydenius T., (2020). Service Design as the ‘New Normal’ at Laurea UAS. , Service Design Network.
Laurea University of Applied Sciences in southern Finland has adopted service design and co creative approaches as its strategic emphasis, for both the development of the university’s own processes and activities as well as incorporating them into education and RDI activities. Both staff and students are expected to embrace service design thinking and apply co creative methods for developing new activities.