Employees satisfaction should always be higher than customers satisfaction : Case Radisson Blu Plaza
Toivonen, Jemina (2020)
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Julkaisun pysyvä osoite on
The purpose of this bachelor’s theses is to research and analyze the employees work satisfaction and how it effects to the customers satisfaction in Radisson Blu Plaza. The aim to further develop and improve the employee satisfaction in Radisson Blu Plaza.