Development of bookkeeping process : case: Aallon Tampere Oy
Lumme, Kukka-Maaria (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020052012706
https://urn.fi/URN:NBN:fi:amk-2020052012706
Tiivistelmä
The commissioner of this thesis, Aallon Tampere Oy, is an accounting firm based on Tampere, Finland. Aallon Tampere Oy, formerly known as Tampereen Kirjanpitotoimisto, is part of Aallon Group Oyj which is formed by five Finnish accounting firms.
The objective of this thesis was to investigate the bookkeeping process at the case company and to find the most efficient and suitable bookkeeping process for the firm. In the case company, the employees have been used to their own distinct working methods which has made covering for a colleague more difficult. The purpose of this thesis was to develop a process description of the bookkeeping process and make the process more consistent. In order to do so, five accountants and the area manager of the case company were interviewed and asked about their opinions, working methods, and development ideas.
The interviewees had quite similar thoughts on many topics. They all had developed their own working methods and processes throughout their careers in the field. However, it was stated that consistent working methods, guidelines and client instructions would be very important to have. The area manager talked about the changes that the company had had in the year 2019 and about their influence on the company and its employees.
The process description and development ideas were drafted based on the interviews and the author’s personal experience at the case company. The development proposals included suggestions regarding topics such as technical know-how, communication and training. All these categories included important aspects that must be taken into account in the future to boost the efficiency of the employees. The prepared documents were presented to the area manager and the bookkeeping team manager of Aallon Tampere Oy.
The objective of this thesis was to investigate the bookkeeping process at the case company and to find the most efficient and suitable bookkeeping process for the firm. In the case company, the employees have been used to their own distinct working methods which has made covering for a colleague more difficult. The purpose of this thesis was to develop a process description of the bookkeeping process and make the process more consistent. In order to do so, five accountants and the area manager of the case company were interviewed and asked about their opinions, working methods, and development ideas.
The interviewees had quite similar thoughts on many topics. They all had developed their own working methods and processes throughout their careers in the field. However, it was stated that consistent working methods, guidelines and client instructions would be very important to have. The area manager talked about the changes that the company had had in the year 2019 and about their influence on the company and its employees.
The process description and development ideas were drafted based on the interviews and the author’s personal experience at the case company. The development proposals included suggestions regarding topics such as technical know-how, communication and training. All these categories included important aspects that must be taken into account in the future to boost the efficiency of the employees. The prepared documents were presented to the area manager and the bookkeeping team manager of Aallon Tampere Oy.