Developing support services for internationalization : case: Tampere Chamber of Commerce
Lahti, Minja (2020)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020052213047
https://urn.fi/URN:NBN:fi:amk-2020052213047
Tiivistelmä
This thesis was conducted as a case study for Tampere Chamber of Commerce. Tampere Chamber of Commerce is a leading business organization in the Tampere region. The case study aimed to find new training solutions for internationalization for the companies in the region of Pirkanmaa. This was done by investigating the current state of the companies’ international operations and collecting information on the companies’ related challenges.
The research for the theoretical frame was implemented as a desk research, using various databases, business publications, and pieces of literature to re-view existing, factual data to support the discussed topics. A quantitative re-search in the form of a survey was conducted in cooperation with Tampere Chamber of Commerce. The survey was sent to a selected group of Tampere Chamber of Commerce member companies. It aimed to gain a coherent image of the companies’ current internationalization status, and to form clear insights on related challenges and desires of the companies. The data drawn from the survey was then analyzed and used to create a new training concept based on the voiced opinions of the respondent companies.
The survey findings showed that the respondent companies are well-equipped in international trade. However, there is more potential to be used. Considering the material derived from the research, Tampere Chamber of Commerce can further help the companies that plan internationalization to tackle their challenges. The research also shined light on what the companies already practicing international trade experience in their current situations. A new training concept was presented as a conclusion for this thesis for the commissioner to consider.
The research for the theoretical frame was implemented as a desk research, using various databases, business publications, and pieces of literature to re-view existing, factual data to support the discussed topics. A quantitative re-search in the form of a survey was conducted in cooperation with Tampere Chamber of Commerce. The survey was sent to a selected group of Tampere Chamber of Commerce member companies. It aimed to gain a coherent image of the companies’ current internationalization status, and to form clear insights on related challenges and desires of the companies. The data drawn from the survey was then analyzed and used to create a new training concept based on the voiced opinions of the respondent companies.
The survey findings showed that the respondent companies are well-equipped in international trade. However, there is more potential to be used. Considering the material derived from the research, Tampere Chamber of Commerce can further help the companies that plan internationalization to tackle their challenges. The research also shined light on what the companies already practicing international trade experience in their current situations. A new training concept was presented as a conclusion for this thesis for the commissioner to consider.