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Utilizing Blockchain to Digitalize Bill of Lading Process at Company X

Nguyen, Thi My Linh (2020)

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GFinal thesis - Utilizing the Blockchain to Digital the Bill of Lading Process - Linh Nguyen.pdf (1.950Mt)
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Nguyen, Thi My Linh
2020
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020052915158
Tiivistelmä
This product-based thesis was conducted to propose a solution for the Bill of Lading digitalization that would solve the major obstacles of the paper document and improve the case's company business. The commissioning company is an international ocean carrier for heavy lift and cargo project. The company has been experiencing disadvantages with paper documentation. The objectives were to introduce the blockchain-based application as a solution for a paper-based Bill of Lading, to develop an adoption process including a pilot project plan and a suggested digital platform after a selection process, and a flow chart of the electronic document.

The project management methods were desk research and qualitative research. The desk research supported writing the theoretical framework. Qualitative research was the method to gain knowledge and data used to analyze the needs of the electronic Bill of Lading and to identify suitable criteria for provider selection.

The theoretical framework focused on the functions and characteristics of a Bill of Lading, the blockchain concept with its properties, and the provider selection process. The theoretical part includes academic definitions and explanations which supported building adoption and digital document processes.

The empirical part was about a process that the commissioning company could follow to adopt a blockchain-based platform for transferring documents easily with a pilot project plan. It was also about an electronic Bill of Lading flow chart presenting the connections between the involved parties, and a process to work with a digital Bill of Lading.

In the final chapter, the content covered the key findings acquired from project task including the theoretical framework summary, the demand of e-B/L, the pilot project plan with document flow, and recommendations for further developments with blockchain regarding the enhancement of payment transaction and the implementation of ROI evaluation. Company feedback was recorded after thesis outcomes were presented. Finally, a reflection on the author’s own learning ended the thesis.
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