Celebrating change resistance : Change resistance - a threat or an opportunity?
Lehtinen, Mikaela (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020052915165
https://urn.fi/URN:NBN:fi:amk-2020052915165
Tiivistelmä
Resistance is a natural form of behavior followed by change. Although change is present in our everyday lives, it is still often associated with something negative. Instead of treating resistance as something to avoid, it can be seen as a mature way of thinking which organizations can benefit greatly of.
The topic of this study is Celebrating change resistance: Change resistance – a threat or an opportunity. The central purpose for this study was to investigate how an organization can find value in a change process and how it can be used when implementing a new software within the organization. The goal of this study was to review how resistance to change can be used in a productive way for the organization, instead of treating it as something to be avoided.
The study discusses and compares Kotter and Schlesinger ́s change resistance theory to other theories focusing more on the constructive side of resistance.
The study has been conducted as a qualitative study using an autoethnographic approach as the method. The empirical part of the study has been conducted through observations of members of the target group.
The main findings of the study were to demonstrate how resistance could be valuable for the organization in question and the members going through the change process.
The topic of this study is Celebrating change resistance: Change resistance – a threat or an opportunity. The central purpose for this study was to investigate how an organization can find value in a change process and how it can be used when implementing a new software within the organization. The goal of this study was to review how resistance to change can be used in a productive way for the organization, instead of treating it as something to be avoided.
The study discusses and compares Kotter and Schlesinger ́s change resistance theory to other theories focusing more on the constructive side of resistance.
The study has been conducted as a qualitative study using an autoethnographic approach as the method. The empirical part of the study has been conducted through observations of members of the target group.
The main findings of the study were to demonstrate how resistance could be valuable for the organization in question and the members going through the change process.