Development areas of supervisor work – employees’ point of view
Björkqvist, Amanda (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020060316573
https://urn.fi/URN:NBN:fi:amk-2020060316573
Tiivistelmä
The main goal for this study was to find out how the employees in organization X experience supervisor work and which areas of supervisor work is important for them. The aim with the study is also to identify areas of supervisor work that needs to be improved and developed. By recognizing development areas, the organization X can develop their supervisor work and performance.
The theoretical framework of this study focuses on leadership, leadership development and how people’s needs lead and is linked to our actions and motivation. Maslow’s theory hierarchy of needs can be combined to employee’s motivation and engagement levels at work. The researcher believes that it is an important part of leadership to understand what motivates and engages people at work. This way you can better understand, support and fulfil employees’ expectations. People nowadays seek for self-actualization and therefore it is important for organizations and supervisors to provide and assist employees to reach their self-actualization needs.
The research method for this study was quantitative method and the researcher designed a questionnaire that was send as an email link to all the employees in unit X. The questionnaire questions based on Maslow’s theory hierarchy of needs and were designed to answer the research questions of this study.
The result of the questionnaire shows that the supervisors in unit X need to clarify their job description for the employees. The supervisors need to support more employee’s well-being and work atmosphere, show more interest and appreciation towards employee’s work, focus on equality and provide more personalized feedback. The results of the research showed also that the employees experience that it is important that the supervisors communication is clear and understandable, supervisors support teamwork, social cohesion, work well-being and work atmosphere. Employees also feel that it is important that the supervisors are easy to approach and that the employees get feelings of success when working.
This research brought up valuable data of how the employees experience supervisor work in unit X and raised up areas of supervisor work that need to be developed. When these areas are identified the organization can focus on implementing development procedures and improve their overall performance.
The theoretical framework of this study focuses on leadership, leadership development and how people’s needs lead and is linked to our actions and motivation. Maslow’s theory hierarchy of needs can be combined to employee’s motivation and engagement levels at work. The researcher believes that it is an important part of leadership to understand what motivates and engages people at work. This way you can better understand, support and fulfil employees’ expectations. People nowadays seek for self-actualization and therefore it is important for organizations and supervisors to provide and assist employees to reach their self-actualization needs.
The research method for this study was quantitative method and the researcher designed a questionnaire that was send as an email link to all the employees in unit X. The questionnaire questions based on Maslow’s theory hierarchy of needs and were designed to answer the research questions of this study.
The result of the questionnaire shows that the supervisors in unit X need to clarify their job description for the employees. The supervisors need to support more employee’s well-being and work atmosphere, show more interest and appreciation towards employee’s work, focus on equality and provide more personalized feedback. The results of the research showed also that the employees experience that it is important that the supervisors communication is clear and understandable, supervisors support teamwork, social cohesion, work well-being and work atmosphere. Employees also feel that it is important that the supervisors are easy to approach and that the employees get feelings of success when working.
This research brought up valuable data of how the employees experience supervisor work in unit X and raised up areas of supervisor work that need to be developed. When these areas are identified the organization can focus on implementing development procedures and improve their overall performance.