Communication and management of changes during a large scout camp
Järvinen, Nenna (2020)
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020060517445
https://urn.fi/URN:NBN:fi:amk-2020060517445
Tiivistelmä
The objective of the thesis is to ascertain the best ways to manage changes and communicate them in large scout camps. Scouting is a hobby and youth movement, with all camps run through volunteer work.
The theoretical framework first addresses camp preparations and risk management, with the idea that most changes can be avoided with good planning. Then, the focus moves to the different aspects of change management. The last part of the chapter handles communication from different points of view, for instance different communication channels, as well as communication plans and difficulties within communication.
The empirical part of the thesis discusses the research done, which was implemented through both quantitative and qualitative methods. Data were collected with two surveys that were sent to scouts, as well as with a semi-structured interview with a camp project manager. The first survey was meant for scouts that have worked in a camp organization and the second for those who have worked in camp units. The surveys were open for a for a month, in March and April of 2020, and the interview was conducted in May 2020. The results were then analysed and compared to each other.
Based on the research data, WhatsApp is the most commonly used communication channel used both internally in the camp organization and for communicating about changes to the people in camp units. The results also showed that timing is crucial for managing such changes. An interesting aspect that arose was that the development of technology might have led to a situation where changes happen (or are at least talked about) more often, because communication about them has become easier.
The thesis ends with discussion of the results and the research’s reliability, as well as giving conclusions and developmental ideas.
The theoretical framework first addresses camp preparations and risk management, with the idea that most changes can be avoided with good planning. Then, the focus moves to the different aspects of change management. The last part of the chapter handles communication from different points of view, for instance different communication channels, as well as communication plans and difficulties within communication.
The empirical part of the thesis discusses the research done, which was implemented through both quantitative and qualitative methods. Data were collected with two surveys that were sent to scouts, as well as with a semi-structured interview with a camp project manager. The first survey was meant for scouts that have worked in a camp organization and the second for those who have worked in camp units. The surveys were open for a for a month, in March and April of 2020, and the interview was conducted in May 2020. The results were then analysed and compared to each other.
Based on the research data, WhatsApp is the most commonly used communication channel used both internally in the camp organization and for communicating about changes to the people in camp units. The results also showed that timing is crucial for managing such changes. An interesting aspect that arose was that the development of technology might have led to a situation where changes happen (or are at least talked about) more often, because communication about them has become easier.
The thesis ends with discussion of the results and the research’s reliability, as well as giving conclusions and developmental ideas.