Process for defining critical components in product development project
Manu, Jesse (2020)
Manu, Jesse
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020061819111
https://urn.fi/URN:NBN:fi:amk-2020061819111
Tiivistelmä
Spare part sales are an important part of business for any company producing large machines. Companies should be able to offer spare parts for the machines they have sold to their clients as quickly as possible. This thesis researched the possibility of identifying critical components during new machines development projects. The objective was to recognize these critical parts which are needed in the day-to-day operation of the machines, so the company can offer spare parts to the customer without long lead times. In order to do this there needs to be strong communication network between the service and product development department.
Data were collected by interviewing designers working on product development projects, in order to get an insight of the current level of communication between the service and product development units. Designers gave their views on the issues at hand. Much useful feedback was gained on how the service unit could help product development projects. As a result of this study, the actual process for defining critical components in product development is similar to the concurrent process. However, the cooperation between the service and product development departments was enhanced.
All confidential material was omitted from the public version of this thesis.
Data were collected by interviewing designers working on product development projects, in order to get an insight of the current level of communication between the service and product development units. Designers gave their views on the issues at hand. Much useful feedback was gained on how the service unit could help product development projects. As a result of this study, the actual process for defining critical components in product development is similar to the concurrent process. However, the cooperation between the service and product development departments was enhanced.
All confidential material was omitted from the public version of this thesis.