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Job satisfaction of foreign health professionals working in disability services in Finland

Domestichou, Panagiota (2020)

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Domestichou, Panagiota
2020
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020111022566
Tiivistelmä
This study presents the subjective perceptions of foreign health professionals concerning their job satisfaction in disability services in Finland. According to Herzberg’s theory, job satisfaction relates to intrinsic, extrinsic, relational and cultural factors.

The study was an initiative of the target organization, which provides services to people with physical disabilities. The organization provided information to the staff concerning the research and released it online using Webpropol tool. Data were collected through a questionnaire with quantitative and qualitative variables. Sixteen health professionals, 12 women and 4 men, responded in this survey. Eleven of them had a practical nurse diploma, 4 a bachelor’s degree and one master’s degree and above. Ten of the respondents had a permanent position in the organization, while the rest had a fixed-term contract. The participants’ birthplace was United Kingdom, Italy, France, Spain, Chile, Russia, Estonia, Somalia, Afghanistan, Ruanda and Iran.

Quantitative data analysis was applied with the help of Tixel tool. Qualitative content analysis was used to identify the cultural factors that the foreign nurses are dealing with in their workplace as well as how their culture affects their attitude. Even with low number of participants, this research revealed interesting preliminary findings.

The results point out that job satisfaction in the target organization are in general terms positive. From the intrinsic, extrinsic and relational factors, the intrinsic ones presented better job satisfaction results, while extrinsic gathered the lowest rates. Cultural factors pointed out some important areas, such as differences in the training of a new employee, language barrier, honesty and gender differences. Moreover, relationships with the clients and the colleagues, conscience and differences in the effort foreign health professionals put into work were also named as important. The thesis included several suggestions on how the general level of job satisfaction among foreign health professionals could be improved.
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