Experiences of Non-Finnish Speaking IT Professionals Working in Finland
Ahonen, Roosa-Maria (2020)
Ahonen, Roosa-Maria
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020111723132
https://urn.fi/URN:NBN:fi:amk-2020111723132
Tiivistelmä
The aim of the thesis was to investigate how non-Finnish speaking employees have experienced working in Finland in the field of IT. The researcher investigated how the employees felt about working in English in Finland and what the main reasons for staying with/leaving their employers were.
The theoretical framework was built on retention, motivation (intrinsic and extrinsic), learning at work, diversity management and inclusion. The main theories were Herzberg’s motivation theory and Maslow’s theory on learning and achieving self-actualization through it. The theoretical framework was collected mostly from online books- and publications due to the coronavirus epidemic and libraries being closed. When libraries reopened books were used too.
The research was conducted through a qualitative research method. The sample was collected from the Talented Solutions network Slack by requesting volunteers to attend. Semi-structured interviews were conducted with non-Finnish speaking IT professionals. The interviews were kept via video-calls due to the coronavirus epidemic.
The key findings of the research were that working in English was not seen as a problem at work. The informants did not feel that the language caused exclusion at work. They knew English was not the mother tongue of Finns either in Finland. The main reasons for staying motivated and engaged were learning and developing opportunities and good management. The results indicated that interesting tasks and being able to learn and develop were the most important factors for employee retention.
The theoretical framework was built on retention, motivation (intrinsic and extrinsic), learning at work, diversity management and inclusion. The main theories were Herzberg’s motivation theory and Maslow’s theory on learning and achieving self-actualization through it. The theoretical framework was collected mostly from online books- and publications due to the coronavirus epidemic and libraries being closed. When libraries reopened books were used too.
The research was conducted through a qualitative research method. The sample was collected from the Talented Solutions network Slack by requesting volunteers to attend. Semi-structured interviews were conducted with non-Finnish speaking IT professionals. The interviews were kept via video-calls due to the coronavirus epidemic.
The key findings of the research were that working in English was not seen as a problem at work. The informants did not feel that the language caused exclusion at work. They knew English was not the mother tongue of Finns either in Finland. The main reasons for staying motivated and engaged were learning and developing opportunities and good management. The results indicated that interesting tasks and being able to learn and develop were the most important factors for employee retention.