Optimizing Kuntarekry operations in finding temporary workers -case Porvoo City

Abstract

Businesses are constantly required to adapt to a changing environment in order to main-tain their position in the market and even more so if they are truly to evolve. Companies are introduced with Increasing amount of new technologies and systems to bring new solutions and improvements. These improvements can offer more effective and simplified processes. However, changing methods and companies’ procedures doesn’t happen without growing pains. Workers are essentially challenged to abandon their comfort zone and learn and train new working methods. Change is never easy; it is said that when there is change there will always be resistance.

This study was commissioned by Porvoon Hallintopalvelukeskus (HPK)Porvoo City municipality Administration Service Unit. Porvoo city’s central and substitute recruitment is part of HPK services. The objective for this research was to study how well has Porvoo City organization achieved change in employer’s behavior to adopt Kuntarekry substitute recruiting system. This was qualitative research and methods used to collect data were interviews, bench-marking and statistics analyses. Different change management theories were studies and Kotter’s 8 step model of change was chosen. Interview questions were created based on the Kotter’s theory and data was analysed accordingly. Based on the research findings recommendations are offered.