Supplier Poor Quality Cost Management Strategy : a case study in one global designing and manufacturing company
Fang, ZiJing (2020)
Fang, ZiJing
2020
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2020112624523
https://urn.fi/URN:NBN:fi:amk-2020112624523
Tiivistelmä
In the agricultural industry, there are no mandatory requirements to run the business with a specific standardized quality system like IATF/TS16969 for the auto-motive industry or ISO13485 for the medical industry, quality in the supply chain are kept on a general level. Meanwhile, diverse culture, internationalization, unstable orders from end customers, low-quality concepts, organizational strategy, and low volume production, strong competition in the market, unpredicted pandemic, etc, increase the challenges especially when facing and solving the quality issue in the supply chain. Suppliers could not get the necessary information they need for analysis, and customers could not get the expected compensation for what they lost from the supply chain. These destroy the business, and confidence among stakeholders gradually goes against the win-win expectations. In international trading, the supply chain turns to be more complex than ever before, the cost of poor supplier quality plays an outstanding role in improving the business. To get a good strategy for suppliers, poor quality cost management became an important and imminent task for stakeholders all over the world.
The research will apply a qualitative methodology to collect the responses and information from internal stakeholders, then make an analysis. To provide an op-opportunity for the company with a strategy to supplier poor quality cost management. The offer shows in DMAIC methodology through one circular process, from defining the target to collect and measure the data to analysis to improvement action implementation and end by check the status compare to the original target. The study in this thesis is based on the commissioning company. Furthermore, this thesis also includes suggestions for the commissioning company in considering suitability and adjust to the current vision in favor of new potential customers.
The research will apply a qualitative methodology to collect the responses and information from internal stakeholders, then make an analysis. To provide an op-opportunity for the company with a strategy to supplier poor quality cost management. The offer shows in DMAIC methodology through one circular process, from defining the target to collect and measure the data to analysis to improvement action implementation and end by check the status compare to the original target. The study in this thesis is based on the commissioning company. Furthermore, this thesis also includes suggestions for the commissioning company in considering suitability and adjust to the current vision in favor of new potential customers.