Reducing ICT project failure with scope management
Acquah, Ato (2011)
HAAGA-HELIA ammattikorkeakoulu
2011
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201203093062
https://urn.fi/URN:NBN:fi:amk-201203093062
Tiivistelmä
Over the years, Information Communications and Technology projects have had a high rate of failure according to previous research findings. The aim of this thesis is to investigate the various factors causing project failure and to show how the problem can be eliminated or reduced by effectively managing the scope of projects.
The research approach used was a qualitative method with an empirical investigation. The thesis was divided into two parts, the Theoretical part and Empirical part. The theoretical part introduces the reader to some important literature in ICT project man-agement and knowledge areas. The theoretical part also introduces the various factors of success and failure as published by the Standish Group, in the Chaos Reports. The Empirical part of the thesis further investigates the reasons of failure and shows the role of Scope Management in ICT projects through the interview of professional project managers.
The results of this thesis established the important nature of scope management in ICT projects. The results of the thesis further indicated that there was the need for scoping of the project to begin as early as the procurement stage. The result further showed that Scope should be prioritized as a major constraint above the other constraints in project management.
The results of this thesis will be useful to all stakeholders involved in ICT projects.
The research approach used was a qualitative method with an empirical investigation. The thesis was divided into two parts, the Theoretical part and Empirical part. The theoretical part introduces the reader to some important literature in ICT project man-agement and knowledge areas. The theoretical part also introduces the various factors of success and failure as published by the Standish Group, in the Chaos Reports. The Empirical part of the thesis further investigates the reasons of failure and shows the role of Scope Management in ICT projects through the interview of professional project managers.
The results of this thesis established the important nature of scope management in ICT projects. The results of the thesis further indicated that there was the need for scoping of the project to begin as early as the procurement stage. The result further showed that Scope should be prioritized as a major constraint above the other constraints in project management.
The results of this thesis will be useful to all stakeholders involved in ICT projects.