IMPROVING THE USE OF AN ERP SYSTEM IN A SECURITY COMPANY
Qin, Wanting (2012)
Jyväskylän ammattikorkeakoulu
2012
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2012060511658
https://urn.fi/URN:NBN:fi:amk-2012060511658
Tiivistelmä
This thesis is based on the NetSuite system at ICD Security Solutions Company. The aim of this thesis was to research on analyzing the existing problems of the NetSuite system.
The main research method applied in this thesis was qualitative research, based on theoretical research, interviewing internal employees and improvement discussion. The description of the operation process of NetSuite system was based on a six-month practical training. A questionnaire comprised seven questions was answered by the internal employees of ICD Company. The background knowledge and the analyzing tools in the study were acquired mainly from literature and internet.
Development trend of ERP system in the Chinese business market was described. Then given a study case: ICD Security Solutions Company. ICD Company uses NetSuite system to o their business. The functions of NetSuite system are clearly described. Afer analyzing and summarizing, there was a big difference between using NetSuite system before and after at ICD Company. This thesis was focused on discussing how to use NetSuite system at ICD Company, it involved the business processes, technical support and implementation. NetSuite system brings some benefits to ICD Company, but it still faces to many challenges. ICD Company needs to improve NetSuite system continually. In the end of this thesis, some suggestions were proposed.
The main research method applied in this thesis was qualitative research, based on theoretical research, interviewing internal employees and improvement discussion. The description of the operation process of NetSuite system was based on a six-month practical training. A questionnaire comprised seven questions was answered by the internal employees of ICD Company. The background knowledge and the analyzing tools in the study were acquired mainly from literature and internet.
Development trend of ERP system in the Chinese business market was described. Then given a study case: ICD Security Solutions Company. ICD Company uses NetSuite system to o their business. The functions of NetSuite system are clearly described. Afer analyzing and summarizing, there was a big difference between using NetSuite system before and after at ICD Company. This thesis was focused on discussing how to use NetSuite system at ICD Company, it involved the business processes, technical support and implementation. NetSuite system brings some benefits to ICD Company, but it still faces to many challenges. ICD Company needs to improve NetSuite system continually. In the end of this thesis, some suggestions were proposed.