Description of the supply chain processes : case: Dr. Födisch Umweltmesstechnik AG
Pietikäinen, Emmi (2021)
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202105209610
https://urn.fi/URN:NBN:fi:amk-202105209610
Tiivistelmä
The purpose of this thesis was to describe the overall supply chain process and provide a clear structured document of the process flow. Main goal for the case company Dr. Födisch Umweltmesstechnik AG was to have process flowcharts updated. Secondary purpose was to create document with the supply chain process descriptions and based on the data, offer improvement suggestions. Theoretical framework explores the basic parts of the supply chain that are crucial for securing successful delivery to customers and ensure customer satisfaction.
The data were collected through interviews with company representatives from Dr. Födisch Umweltmesstechnik AG. Interviews were conducted via Teams and were recorded.
Results of the analysed data presents a clear picture of company’s supply chain processes and shows how they are linked to other company operations. Flowcharts combined with the process descriptions offer insight into the processes of international manufacturing company operating in three continents.
The data were collected through interviews with company representatives from Dr. Födisch Umweltmesstechnik AG. Interviews were conducted via Teams and were recorded.
Results of the analysed data presents a clear picture of company’s supply chain processes and shows how they are linked to other company operations. Flowcharts combined with the process descriptions offer insight into the processes of international manufacturing company operating in three continents.