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Consumer Behaviour and Social Movements: Consumer Activism in Brazil and Finland

de Oliveira Hajjar, Júlia (2021)

 
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Thesis_Júlia Hajjar.pdf (1.408Mt)
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de Oliveira Hajjar, Júlia
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021052110301
Tiivistelmä
The aim of this study was to compare consumer behaviour, engagement in social causes and consumer activism between Brazil and Finland. The study investigated the influence of social engagement on consumers activism in Brazil and Finland.

Brazil, a developing country carrying its history as a post-colonial society. The society is stratified into social layers, generating a lot of inequalities and inner conflicts, provoking the need to fight for basic rights. Whereas Finland has a considerably more equal and developed society with a well-established welfare state, allowing every citizen to have basic rights, access to education and social security. Consumer Behaviour may vary and be affected by people’s needs. In order to understand the consumer behaviour in both countries, a quantitative research was conducted. This study evaluated customers preferences, values, purchase-decision factors and engagement in social causes and how those aspects affect consumer behaviour.

The study indicated differences in consumer behaviour and in social engagement between Brazil and Finland. Consumer activism is present in both societies, although there was a suggestion that among those engaged in social movements there is a higher percentage of consumer activism.
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