Coaching supervisor in development discussions: Case Wärtsilä Energy
Nokkala, Henriikka (2021)
Lataukset:
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021052511112
https://urn.fi/URN:NBN:fi:amk-2021052511112
Tiivistelmä
This thesis was commissioned by Wärtsilä Energy and the objective of this thesis was to produce information to the Wärtsilä’s Human Resource Department of how the supervisors are using coaching in the development discussions and whether and how the supervisors can implement strategy to subordinate’s objectives.
Wärtsilä has launched new Leading and Learning program and they wanted to get feedback from the program from the leaders. This thesis is exploring also that what kind of coaching methods the Wärtsilä leaders are using and what did they feel is challenging in development discussions and what support is needed from the Human Resource Department in order to have better quality in the development discussions. The research is also exploring that whether the Wärtsilä leaders get feedback from the subordinates.
This research was conducted as a qualitative case study. Data was collected by interviewing eight Wärtsilä leaders by using semi-structured interviews. The interviews were conducted using Teams.
When conducting the interviews, it became clear that the leaders did not have any problems with implementing the strategy to the subordinate objectives. Strategy and performance targets were easy to define for them. Challenges in the development discussions were creating a concrete development plan for the subordinates and challenges concerning different personalities. The Leading and Learning program helped the leaders to communicate better. It also helped that Wärtsilä had organised coaching sessions and trainings on coaching for the leaders before the actual development discussions. Coaching itself was used by all leaders and the most important thing was listening to what the subordinate has to say and be present in the development discussions.
The leaders needed support from the Human Resource department to align the strategy and the development discussions timing better so that the strategic goals are clear before the actual development discussions are held. More practical coaching training was also needed to learn the coaching teachings in work related environment and with the help of professional coach.
Wärtsilä has launched new Leading and Learning program and they wanted to get feedback from the program from the leaders. This thesis is exploring also that what kind of coaching methods the Wärtsilä leaders are using and what did they feel is challenging in development discussions and what support is needed from the Human Resource Department in order to have better quality in the development discussions. The research is also exploring that whether the Wärtsilä leaders get feedback from the subordinates.
This research was conducted as a qualitative case study. Data was collected by interviewing eight Wärtsilä leaders by using semi-structured interviews. The interviews were conducted using Teams.
When conducting the interviews, it became clear that the leaders did not have any problems with implementing the strategy to the subordinate objectives. Strategy and performance targets were easy to define for them. Challenges in the development discussions were creating a concrete development plan for the subordinates and challenges concerning different personalities. The Leading and Learning program helped the leaders to communicate better. It also helped that Wärtsilä had organised coaching sessions and trainings on coaching for the leaders before the actual development discussions. Coaching itself was used by all leaders and the most important thing was listening to what the subordinate has to say and be present in the development discussions.
The leaders needed support from the Human Resource department to align the strategy and the development discussions timing better so that the strategic goals are clear before the actual development discussions are held. More practical coaching training was also needed to learn the coaching teachings in work related environment and with the help of professional coach.