Improving Competence of Logistics Services of Vietnamese Freight Forwarding Companies Post EU-Vietnam Free Trade Agreement Period
Nguyen, Tien (2021)
Nguyen, Tien
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021052611570
https://urn.fi/URN:NBN:fi:amk-2021052611570
Tiivistelmä
The Free Trade Agreement between the EU and Vietnam was signed on 30/09/2019. After Singapore, this agreement is the second trade agreement the EU made with a Southeast Asian country and is regarded as the most ambitious agreement ever concluded with a developing country. The FTA offers almost complete elimination of customs duties between the two blocks, opens up new trading opportunities, introduces Vietnamese services and public procurement markets to EU companies, and creates new tools to the enforcement of basic freedoms and labour rights in Vietnam. However, Vietnam was conditioned to make changes to its business operation in order to cut the deal. The challenge is huge; it is time-constrained; and it correlates largely with this country’s logistics performance in export activities. In such timely circumstances, this thesis sets out to study ways of improving the quality of logistics services provide by Vietnamese freight forwarding companies post EVFTA period. The theoretical framework describes logistic structure of organization in Vietnam, and explain how business competence of a service company is evaluated in the context of this thesis. The research method used in this thesis was literature review. The literature was conducted by using reliable databases and academic sources. Secondary data was gained from internet databases and analyzed in subcategories. Results show that challenges from the EVFTA arise from internal features of a company such as strategy, competitiveness, and human resources, as well as external circumstances like opportunies within the industry and its government. The thesis then discusses certain opportunities and realistics challenges based on findings on the ability to perform effective logistics of Vietnam and suggests solutions to overcome shortcomings and improve logistics flow in trade with its EU partner. The study concludes that efforts to advance the current situation of business in this country are immense and difficult to proceed within a short period of time. It will be possible, however, with plenty of government investment, work force, and will power.