Effective recruitment process : Case: Turun Osuuskauppa
Jalomäki, Alexandra (2021)
Jalomäki, Alexandra
2021
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021061716230
https://urn.fi/URN:NBN:fi:amk-2021061716230
Tiivistelmä
The objective of this thesis was to examine the recruitment process and its effectiveness of the case company Turun Osuuskauppa, to whom this thesis was conducted for. The aim was to identify how effective the process is and what strengths and weaknesses it has. Also, to find improvement suggestions to make the process more effective.
The steps were to find theory related to the topic to support the subject and the problem. The qualitative research method is the base for the empirical part of this thesis. The data was gathered through interviews with a recruiter and a unit manager that participate in the recruitment process. As well as some statistical data of the recruitments were collected from the organization.
The results showed that Turun Osuuskauppa has overall a clear and functional recruitment process, although few faults were pointed. Based on the results, a SWOT analysis was made. The developments regarded the lack of feedback system and measuring metrics, difficulty of filling certain vacancies and hard competition in the area and in the field. Also, inefficiency and communications were considered as pitfalls at times.
The suggestions of this thesis help Turun Osuuskauppa to improve their recruitment process and to take into consideration the pitfalls and the improvement ideas that this thesis discovered. The weaknesses and pitfalls that were suggested to enhance with improvement ideas included a feedback system, a SWOT analysis, use of analytics and measuring metrics, and applying changes in the first interview round. Scheduling interviews earlier in the season recruitments and adding the process steps to the job announcements were recommended as well.
The steps were to find theory related to the topic to support the subject and the problem. The qualitative research method is the base for the empirical part of this thesis. The data was gathered through interviews with a recruiter and a unit manager that participate in the recruitment process. As well as some statistical data of the recruitments were collected from the organization.
The results showed that Turun Osuuskauppa has overall a clear and functional recruitment process, although few faults were pointed. Based on the results, a SWOT analysis was made. The developments regarded the lack of feedback system and measuring metrics, difficulty of filling certain vacancies and hard competition in the area and in the field. Also, inefficiency and communications were considered as pitfalls at times.
The suggestions of this thesis help Turun Osuuskauppa to improve their recruitment process and to take into consideration the pitfalls and the improvement ideas that this thesis discovered. The weaknesses and pitfalls that were suggested to enhance with improvement ideas included a feedback system, a SWOT analysis, use of analytics and measuring metrics, and applying changes in the first interview round. Scheduling interviews earlier in the season recruitments and adding the process steps to the job announcements were recommended as well.