Sustainable Tourism Opportunities in European Smart Cities
Hautamäki, Iida (2021)
2021
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2021112822207
https://urn.fi/URN:NBN:fi:amk-2021112822207
Tiivistelmä
Smart cities and environmental sustainability are becoming more significant as a result of globalisation. Many industries are connected to globalisation as they can gain from it. One of these industries is hospitality industry, especially tourism. Tourism affects people all around the world. In tourism industry promoting sustainable development is crucial for the future of the industry. The promoting can be effectively done in and through smart cities.
The aim of this thesis is to research what kind of sustainable tourism actions are implemeted by European smart cities, what are the smart city characteristics and differences between Eropean smart cities as well as how the sustainable tourism opportunities are taken under consideration in these cities. In the research, it is observed how the chosen European smart cities reveal their actions on their webpages.
In the knowledge base of the thesis different subjects are handled in order to create a base for the content analysis. First smart cities and sustainability are given their definition, then more spesific focus on European smart cities, presentation of the research method, content analysis and final discussion.
The research was executed with qualitative method, content analysis, during November 2021. For the reseach, five European smart cities were chosen and the content analysis was done with the observations made from the cities own websites and each city’s destination management organization website. The five European smart cities chosen for the research are Amsterdam, Copenhagen, Helsinki, Oslo and Zurich.
The research results show that all the chosen cities have ongoing environmentally sustainable tourism actions. The cities have different focus points on their sustainable tourism actions based on the needs of the city and visitors that they draw in. In discussion, the results of the content analysis were compared to the knowledge base and conclusion was made with the further research suggestions.
The aim of this thesis is to research what kind of sustainable tourism actions are implemeted by European smart cities, what are the smart city characteristics and differences between Eropean smart cities as well as how the sustainable tourism opportunities are taken under consideration in these cities. In the research, it is observed how the chosen European smart cities reveal their actions on their webpages.
In the knowledge base of the thesis different subjects are handled in order to create a base for the content analysis. First smart cities and sustainability are given their definition, then more spesific focus on European smart cities, presentation of the research method, content analysis and final discussion.
The research was executed with qualitative method, content analysis, during November 2021. For the reseach, five European smart cities were chosen and the content analysis was done with the observations made from the cities own websites and each city’s destination management organization website. The five European smart cities chosen for the research are Amsterdam, Copenhagen, Helsinki, Oslo and Zurich.
The research results show that all the chosen cities have ongoing environmentally sustainable tourism actions. The cities have different focus points on their sustainable tourism actions based on the needs of the city and visitors that they draw in. In discussion, the results of the content analysis were compared to the knowledge base and conclusion was made with the further research suggestions.