Supplier performance evaluation documentation and process in the textile and garment manufacturing industry. Company case: X
Nguyen, Huong (2013)
HAAGA-HELIA ammattikorkeakoulu
2013
All rights reserved
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201305168825
https://urn.fi/URN:NBN:fi:amk-201305168825
Tiivistelmä
Nowadays, suppliers play vital roles in the supply chain, especially in the textile and garment industry. Besides choosing the right suppliers, the importance of evaluating and monitoring their performance should be taken into account in strategic planning. The scope of this thesis focuses on current suppliers of the company case, named X, and excluding potential ones.
This project, in the form of a product-oriented thesis, aims to provide company X with a tailored package including a supplier evaluation performance platform and a proposed implementation plan. An additional research is conducted to gain the insight of how to achieve an effective implementation and encourage suppliers’ involvement. The platform includes one final form for evaluating suppliers plus detailed explanations and guidelines for scoring method. It is designed with Microsoft Excel, which is easy and convenient to use, while the implementation plan is presented as a part of the report.
The theoretical framework is comprised of four aspects: highlighting the benefits of this system, choosing appropriate KPIs, suitable approaches and implementing process. The literature review aims to build a robust base for the platform and implementation plan. In parallel, semi-structured questionnaires and in-depth interviews with two experts in the field are carried to obtain the reliability and validity of information analysed.
Due to company X’ current competencies, this system of supplier performance evaluation is considerably applicable thanks to its simplicity and manageability. To gain long-term benefit from this system, the commitment of top managers is required. Based on the principles of creating the evaluation guidelines, the platform, basically, can be changed and updated to adapt the company’s changes in strategy and priorities. Especially, the form should not only focus on basic indicators such as cost, quality and physical logistics, but also promote the metrics that are able to bring in added value and competitive advantages like continuous improvement and customer relationship. Suppliers’ awareness and participation vary from their international involvements; therefore, company X should actively provide supporting activities to suppliers.
This project, in the form of a product-oriented thesis, aims to provide company X with a tailored package including a supplier evaluation performance platform and a proposed implementation plan. An additional research is conducted to gain the insight of how to achieve an effective implementation and encourage suppliers’ involvement. The platform includes one final form for evaluating suppliers plus detailed explanations and guidelines for scoring method. It is designed with Microsoft Excel, which is easy and convenient to use, while the implementation plan is presented as a part of the report.
The theoretical framework is comprised of four aspects: highlighting the benefits of this system, choosing appropriate KPIs, suitable approaches and implementing process. The literature review aims to build a robust base for the platform and implementation plan. In parallel, semi-structured questionnaires and in-depth interviews with two experts in the field are carried to obtain the reliability and validity of information analysed.
Due to company X’ current competencies, this system of supplier performance evaluation is considerably applicable thanks to its simplicity and manageability. To gain long-term benefit from this system, the commitment of top managers is required. Based on the principles of creating the evaluation guidelines, the platform, basically, can be changed and updated to adapt the company’s changes in strategy and priorities. Especially, the form should not only focus on basic indicators such as cost, quality and physical logistics, but also promote the metrics that are able to bring in added value and competitive advantages like continuous improvement and customer relationship. Suppliers’ awareness and participation vary from their international involvements; therefore, company X should actively provide supporting activities to suppliers.