Motivation in a company operating in restaurant industry, theory and findings
Ollila, Juhani (2013)
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2013060813561
https://urn.fi/URN:NBN:fi:amk-2013060813561
Tiivistelmä
The aim of this thesis is to cover two approaches to motivation and then apply one of the theories into an existing organization. This was achieved by looking into existing literature of motivation research and then selecting two prominent theories that are still being developed. The aim was also to provide usable and accurate empirical data for the commissioner for which existing and proven questionnaires were attained from existing research and then translated and contextualized for restaurant use.
The research was commissioned by CMB-Ravintolat Oy. Results were gathered during February-April 2012 as a one-time electronic survey of three different questionnaire forms from CMB staff. The questionnaires were tested on test audience before actual delivery. Results were gathered initially in Webropol and then imported to MS Excel with which the actual data analysis was conducted. Main figures are averaged sums of sum variables per respondent per relevant subscale and frequencies of these were used as the main figures to present the results of the research.
Results show that during the time of the research the staff of CMB-Ravintolat Oy was extrinsically motivated, the staff requires doesn’t experience enough of autonomy support while they are still oriented more towards autonomy than other orientations. Results showed that the work atmosphere received constantly highest scores while the challenges provided to staff could be more optimal and perceived and experienced autonomy support was not on the required level.
The research was commissioned by CMB-Ravintolat Oy. Results were gathered during February-April 2012 as a one-time electronic survey of three different questionnaire forms from CMB staff. The questionnaires were tested on test audience before actual delivery. Results were gathered initially in Webropol and then imported to MS Excel with which the actual data analysis was conducted. Main figures are averaged sums of sum variables per respondent per relevant subscale and frequencies of these were used as the main figures to present the results of the research.
Results show that during the time of the research the staff of CMB-Ravintolat Oy was extrinsically motivated, the staff requires doesn’t experience enough of autonomy support while they are still oriented more towards autonomy than other orientations. Results showed that the work atmosphere received constantly highest scores while the challenges provided to staff could be more optimal and perceived and experienced autonomy support was not on the required level.