Internal communication channels within a Multinational Organisa-tion – GoldenMoments Ltd.
Arins, Arturs (2013)
HAAGA-HELIA ammattikorkeakoulu
2013
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2013060513091
https://urn.fi/URN:NBN:fi:amk-2013060513091
Tiivistelmä
The subject of this Bachelor’s thesis is internal communication at GoldenMoments Ltd. The aim of this research is to find out the level of satisfaction with internal communication; the preferred channels of internal communication; the most effective channels of internal communication; and suggestions for the improvement of GoldenMoments Ltd. internal communication.
The thesis is commissioned by Paul Cheatle, International Commercial Director at GoldenMoments Ltd. GoldenMoments is a medium size multinational company with headquarters in Portsmouth, United Kingdom. GoldenMoments services include over 7000 gift experiences, at 3000 locations across 14 countries.
The theoretical part of the Bachelor thesis covers reviews on internal communication theory, methods, forms and channels of internal communication and challenges that affect communication flow within the GoldenMoments Ltd. multicultural environment.
The empirical part of the thesis covers the selected quantitative research method, a quantitative research survey that was distributed to entire GoldenMoments team.
The results of the study cover the answers to the research questions and solutions to the research problem. A product of the research is internal communication improvement recommendations.
The thesis is commissioned by Paul Cheatle, International Commercial Director at GoldenMoments Ltd. GoldenMoments is a medium size multinational company with headquarters in Portsmouth, United Kingdom. GoldenMoments services include over 7000 gift experiences, at 3000 locations across 14 countries.
The theoretical part of the Bachelor thesis covers reviews on internal communication theory, methods, forms and channels of internal communication and challenges that affect communication flow within the GoldenMoments Ltd. multicultural environment.
The empirical part of the thesis covers the selected quantitative research method, a quantitative research survey that was distributed to entire GoldenMoments team.
The results of the study cover the answers to the research questions and solutions to the research problem. A product of the research is internal communication improvement recommendations.