Secretaries’ views on the effects of the organisational renewal in the Department for Rescue Services of the Ministry of the Interior
Pasma, Mia (2014)
HAAGA-HELIA ammattikorkeakoulu
2014
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-201405055795
https://urn.fi/URN:NBN:fi:amk-201405055795
Tiivistelmä
This thesis was commissionned by the Ministry of the Interior, which is the ministry responsible for internal security and migration. One of the Ministry's departments is the Department for Rescue Services, which is responsible for emergency and rescue services in Finland.
In the beginning of 2014, an organisational renewal was implemented in the Ministry of the Interior. This study focuses on the organisational renewal in the Department for Rescue Services, and its effects on the department’s secretaries’ work.
The objective of this Bachelor's Thesis was to find out if and how the organisational renewal has affected the secretaries' work in the Department for Rescue Services. The commissioning party will use this study in evaluating the success and effects of the organisational renewal in the Department for Rescue Services, and in contemplating and planning possible future changes in the organisational structure.
The empirical part of this study was implemented as a questionnaire. Both qualitative and quantitative research methods were used in this study. The questionnaire was conducted in March 2014.
The results of the questionnaire show that the organisational renewal in the Department for Rescue Services has indeed affected the department’s secretaries’ work, and the results imply it has had both positive and negative effects. The secretaries’ workload seems to have increased after the organisational renewal, and the secretaries are now also given more challenging work tasks. In this thesis, the results of the questionnaire are analysed, and improvement and development suggestions are given.
In the beginning of 2014, an organisational renewal was implemented in the Ministry of the Interior. This study focuses on the organisational renewal in the Department for Rescue Services, and its effects on the department’s secretaries’ work.
The objective of this Bachelor's Thesis was to find out if and how the organisational renewal has affected the secretaries' work in the Department for Rescue Services. The commissioning party will use this study in evaluating the success and effects of the organisational renewal in the Department for Rescue Services, and in contemplating and planning possible future changes in the organisational structure.
The empirical part of this study was implemented as a questionnaire. Both qualitative and quantitative research methods were used in this study. The questionnaire was conducted in March 2014.
The results of the questionnaire show that the organisational renewal in the Department for Rescue Services has indeed affected the department’s secretaries’ work, and the results imply it has had both positive and negative effects. The secretaries’ workload seems to have increased after the organisational renewal, and the secretaries are now also given more challenging work tasks. In this thesis, the results of the questionnaire are analysed, and improvement and development suggestions are given.