Usability testing of BangBang Robot
Mesiniemi, Jenny (2022)
Lataukset:
Mesiniemi, Jenny
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202203193745
https://urn.fi/URN:NBN:fi:amk-202203193745
Tiivistelmä
The purpose of this thesis was to test usability and evaluate user experience of BangBang Robot to receive information about the functionality in Finnish environment and among Finnish users. Thesis introduced the equipment by its features and presented the implemented usability testing to report an evaluation for the client. Usability testing was implemented in Satakunta University of Applied Sciences with a group of expert participants in home like environment by using empirical user test, thinking aloud testing. Based on the findings, thesis discussed the usability of BangBang in Finland by evaluating environment, climate, and user features and presented summary about the thinking.
BangBang Robot usability and user group was found to be limited in Finnish environment in some respects. There were flaws in design, but some development ideas were introduced in the end. Users were presented to be youngish or healthy elderly, people who suffer from mild disabilities in their lower extremities and have strong upper body with good hand control. They should not have cognitive disabilities and using personal assistance was recommended. The device was found most useful for activities outside home environment. Participants experienced driving BBR fun, and they saw the device as support for users' independent participation to daily living activities.
For future, usability testing of BBR should include real end users and it should be implemented in right context of use. There could be market target for BBR in Finland. Development of BBR should move towards medical assistive technology.
BangBang Robot usability and user group was found to be limited in Finnish environment in some respects. There were flaws in design, but some development ideas were introduced in the end. Users were presented to be youngish or healthy elderly, people who suffer from mild disabilities in their lower extremities and have strong upper body with good hand control. They should not have cognitive disabilities and using personal assistance was recommended. The device was found most useful for activities outside home environment. Participants experienced driving BBR fun, and they saw the device as support for users' independent participation to daily living activities.
For future, usability testing of BBR should include real end users and it should be implemented in right context of use. There could be market target for BBR in Finland. Development of BBR should move towards medical assistive technology.