The impact of AI in the field of UX
van Lierop, Lodewicus (2022)
van Lierop, Lodewicus
2022
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202204114871
https://urn.fi/URN:NBN:fi:amk-202204114871
Tiivistelmä
Technology advances at such a fast rate. Apps spring from digital space like
mushrooms from the forest floor. Artificial Intelligence and Machine learning
contribute to many of these processes. Apps that learn the users’ behaviour and
act, in most cases, accordingly to the needs and wants. At the same time, this
added complexity adds to the need of a smoother interface that can be easily
navigated by people from all over the world, with different understanding of
technological concepts.
This thesis researches whether the afforementioned Artificial Intelligence is at a
sufficient point to take over many tasks in regards to creating these User
Experiences. It describes what AI and UX are as a concept and how they may work
closer together in practice.
In order to answer this, I have chosen to use a literature review in combination with
a series of semi-structured interviews with professionals in the field.
The results of this study indicate that AI is far advanced and potential for the future
is vast. People are generally positive about AI and the contributions it could make,
at least in a supportive capacity. It is also agreed that UX has become more
important and the field is considered vastly more important these days than before.
Artificial Intelligence could, is and will continue to make a big impact on UX design.
Research and personal interviews indicate that the field is already changing rapidly
and trivial tasks, such as scheduling, basic frameworking, etc are already in many
cases handled by Artificial Intelligence.
The Impact of AI in the field of UX is growing and will continue to do so.
mushrooms from the forest floor. Artificial Intelligence and Machine learning
contribute to many of these processes. Apps that learn the users’ behaviour and
act, in most cases, accordingly to the needs and wants. At the same time, this
added complexity adds to the need of a smoother interface that can be easily
navigated by people from all over the world, with different understanding of
technological concepts.
This thesis researches whether the afforementioned Artificial Intelligence is at a
sufficient point to take over many tasks in regards to creating these User
Experiences. It describes what AI and UX are as a concept and how they may work
closer together in practice.
In order to answer this, I have chosen to use a literature review in combination with
a series of semi-structured interviews with professionals in the field.
The results of this study indicate that AI is far advanced and potential for the future
is vast. People are generally positive about AI and the contributions it could make,
at least in a supportive capacity. It is also agreed that UX has become more
important and the field is considered vastly more important these days than before.
Artificial Intelligence could, is and will continue to make a big impact on UX design.
Research and personal interviews indicate that the field is already changing rapidly
and trivial tasks, such as scheduling, basic frameworking, etc are already in many
cases handled by Artificial Intelligence.
The Impact of AI in the field of UX is growing and will continue to do so.