Competence Management and Development in an International Group's Finnish Subsidiary
Lepistö, Katja (2022)
2022
All rights reserved. This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202204245805
https://urn.fi/URN:NBN:fi:amk-202204245805
Tiivistelmä
In today’s global business world, the competition is brutal, leaving no room for errors in judgement. The one matter that makes a company to stand out from its competitors, providing it a competitive advantage, is its competent and skillful personnel. An organization’s competence management and development should be based on its strategy and values, therefore creating a solid base to stand on.
This thesis was conducted by using qualitative research method, with a case study approach and it focused on the competence management and development from the case company’s point of view. It studied the concepts of competence, competence management, and competence development to find out, how they could be utilized beneficially and intelligently in the daily operations of the case company.
The aim of this study was to depict the processes and models of competence management and development. The objective was to find ways to exploit those processes and models to improve competence management and development within the case company. The primary data for this thesis was collected by conducting form interviews to the white-collar employees of the company, and the secondary data was collected through the literary review which was divided in three sections: competence, competence management, and competence development.
The collected data provided not only answers to the research questions, but also suggestions for future research and development subjects. This thesis offers first-hand knowledge of what are the issues within the case company that need to be changed, as well as suggestions on how to change them, in order to improve competence management and development within the case company. This research provided the case company usable data that they can exploit in the future, when creating new processes and procedures, or when revising their old ones, because shining a light is the first step to influencing change.
Keywords: competence, competence management, competence development, organizational learning, intelligent organization.
This thesis was conducted by using qualitative research method, with a case study approach and it focused on the competence management and development from the case company’s point of view. It studied the concepts of competence, competence management, and competence development to find out, how they could be utilized beneficially and intelligently in the daily operations of the case company.
The aim of this study was to depict the processes and models of competence management and development. The objective was to find ways to exploit those processes and models to improve competence management and development within the case company. The primary data for this thesis was collected by conducting form interviews to the white-collar employees of the company, and the secondary data was collected through the literary review which was divided in three sections: competence, competence management, and competence development.
The collected data provided not only answers to the research questions, but also suggestions for future research and development subjects. This thesis offers first-hand knowledge of what are the issues within the case company that need to be changed, as well as suggestions on how to change them, in order to improve competence management and development within the case company. This research provided the case company usable data that they can exploit in the future, when creating new processes and procedures, or when revising their old ones, because shining a light is the first step to influencing change.
Keywords: competence, competence management, competence development, organizational learning, intelligent organization.