Developing Leadership Communication
Savikko, Terhi (2022)
Savikko, Terhi
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022053013133
https://urn.fi/URN:NBN:fi:amk-2022053013133
Tiivistelmä
This Thesis focuses on development of leadership communication in case organisation.
Development work is a constructive research and development process follow lean change cycle.
Theoretical framework findings are that leadership communication theories, lean and coaching leadership have several common features. They all emphasize the shared big picture that helps the dialogue of objectives and achieving. They recommended visual and targeted communication and raise up the importance of dialogue. Dialogue is as source of community, improved achieving and feedback. They all emphasize focusing on a goal, achieving and continuous improving. They all think that flow is necessary, in leadership communication flow of information and feedback. All three aspects are in favour of standards and processes. All three recommend investing in learning. These were the guidelines in designing the development process and improvement suggestions.
Development process of this Thesis aims to develop new practices in organizational level and to support individuals’ abilities in leadership communication. On the bases of insights the learning path was planned and executed. Practices that were validated together with leaders were suggested and justified by insights. Validation was one part of the learning path. Learning path consisted of preliminary tasks, three virtual workshops and reflection groups.
The main objective for the Thesis was suggest, co-create and agree the first shared practices of the leadership communication in the case organisation. It was achieved and leaders of the case organisation did validate and agree on new and improved practices. Learning path consisted of preliminary tasks, three virtual workshops and reflection groups. New practices were agreed both on organisational level and to support individual leaders performance.
Development work is a constructive research and development process follow lean change cycle.
Theoretical framework findings are that leadership communication theories, lean and coaching leadership have several common features. They all emphasize the shared big picture that helps the dialogue of objectives and achieving. They recommended visual and targeted communication and raise up the importance of dialogue. Dialogue is as source of community, improved achieving and feedback. They all emphasize focusing on a goal, achieving and continuous improving. They all think that flow is necessary, in leadership communication flow of information and feedback. All three aspects are in favour of standards and processes. All three recommend investing in learning. These were the guidelines in designing the development process and improvement suggestions.
Development process of this Thesis aims to develop new practices in organizational level and to support individuals’ abilities in leadership communication. On the bases of insights the learning path was planned and executed. Practices that were validated together with leaders were suggested and justified by insights. Validation was one part of the learning path. Learning path consisted of preliminary tasks, three virtual workshops and reflection groups.
The main objective for the Thesis was suggest, co-create and agree the first shared practices of the leadership communication in the case organisation. It was achieved and leaders of the case organisation did validate and agree on new and improved practices. Learning path consisted of preliminary tasks, three virtual workshops and reflection groups. New practices were agreed both on organisational level and to support individual leaders performance.