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Subscription and payment systems for SaaS applications

Panov, Arsenii (2022)

 
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Subscription and payment systems for SaaS applications (1.664Mt)
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Panov, Arsenii
2022
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-2022053013343
Tiivistelmä
Nowadays even small companies can create competitive software-based products. One of the best inventions which helps them is the ability to integrate multiple third-party services into digital products being created. These integrations between services take place through well-documented APIs, making it simpler for developers to implement high-quality services in a short period of time. In this thesis I present a study case of a SaaS digital product which benefits from the Stripe API to process online payments and user subscriptions.
In the theoretical part, the concept of Software as a Service was presented, as well as its most common business models and system architecture. Online payments and transactions were introduced, together with the elements that guarantee their security. The theoretical part was followed by an introduction to modern regulation and taxation for payment operations. Lastly, it presents important aspects of the design of user interfaces and user experience for subscription-based SaaS software, which are very important for acquiring paid users and increasing the revenue of these systems.
The practical part of the thesis presents the real-world study-case developed with Mindhive Oy, their client case, the software developed and its users, as well as the core of the business, the system architecture, and the front-end user interfaces. The practical implementation of the backend system, responsible for connecting the software and the third-party payment and subscription service provider, were described in detail.
The last part of the thesis brought the discussion of the main results and findings during the execution of this work, what could have been done differently, and what are the next necessary steps for the continuation of the bigger project.
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