Importance and Growth of CRM during a Pandemic

Benitez-Perez, Adam (2022)
 
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Benitez-Perez, Adam
2022
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https://urn.fi/URN:NBN:fi:amk-2022120125521
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Looking into the importance of CRM during the pandemic and what's occurring in real-time due to the ongoing new global shift of customer communication with businesses are experiencing.
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