Kenya - The Standard Gauge Railway (SGR) Challenges and Solutions

Abstract

This study aims to present the relevant solutions to the challenges faced by The Standard Gauge Railway (SGR), Kenya’s largest railway transport that will help improve its functionality. The starting point of finding solutions is learning the challenges faced by the railway system The Standard Gauge Railway (SGR), knowing the causes of the redundancy in its growth that can result in the easier gathering of solutions. The Standard Gauge Railway (SGR) serves approximately 6 000 people daily, which is approximately 2 190 000 people annually. This means that it serves approximately three-quarters of the people travelling between Mombasa and Nairobi. The study used a qualitative approach which entails gathering and studying non-numerical facts to comprehend ideas, views, or experiences. Thirteen respondents contributed to this study, including the general managers, train crews and passengers. The primary data was collected using questionnaires. It was cleaned and coded to reduce the error and after that, it was analysed using Microsoft Office Excel. Following data analysis, the researcher presented the findings in the form of tables and charts with percentages for comparison. The political impact of each new government bringing its own new regulations on how the management of the company must operate is one of SGR's main challenges. The company should make the most of its chance to be sponsored by the government by fully planning itself to be a stand-alone business where it can make decisions on its own without being significantly influenced by outside factors. Once the new government understands the SGR's management and how it will readjust to the new directive by the government, the study suggests further research to learn how these challenges were fully encountered.