The Mediating Effect of Emotional Intelligence in the Relationship between Employee Engagement and Employee Performance

Abstract

Emotional Intelligence is the ability of individuals to master their emotions and know-how to take ad-vantage of them instead of avoiding or letting them take control. This young concept has strong virtues for individuals and demonstrated that it enhances well-being. Very few research projects have studied the effect of Emotional Intelligence within the workplace and how it affects employee engagement and performance. An online quantitative questionnaire has been distributed to 101 French employees to measure their Emotional Intelligence level, engagement, and performance in their roles. It has been demonstrated that the more engaged the employees are in their jobs and professional lives, the more performant they will be in their missions and duties. Moreover, employees that show significant Emo-tional Intelligence skills are also more performant in their job tasks. Finally, Emotional Intelligence be-haves as a Mediator in the relationship between Employee Engagement and Employee Performance. That is to say that Emotional Intelligence transmits part of effect of Employee Engagement on Employee Performance.