Last-mile food delivery challenges in e-logistics in Vietnam
Nguyen, Dat Jr (2023)
2023
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Julkaisun pysyvä osoite on
https://urn.fi/URN:NBN:fi:amk-202303274260
https://urn.fi/URN:NBN:fi:amk-202303274260
Tiivistelmä
E-logistics for last mile food delivery in Vietnam is examined in this quantitative thesis. The research population was limited to Vietnamese. A single research question is addressed in the study:
- What are challenges of last-mile food delivery in e-logistics in Vietnam?
This thesis discusses last-mile delivery services and e-logistics in its theoretical section. An overview of the thesis' objectives is provided using secondary data from publications, books, and certified sources on the internet. In comparison, the empirical part of the study was conducted by means of an online survey in order to get a better understanding of the logistics distribution challenges within the e-commerce food delivery industry in Vietnam.
Customers' aspirations are not in step with market immaturity, which is the industry's greatest challenge. After studying E-logistics' drawbacks in Vietnam's e-commerce, the thesis concludes with future research recommendations.
- What are challenges of last-mile food delivery in e-logistics in Vietnam?
This thesis discusses last-mile delivery services and e-logistics in its theoretical section. An overview of the thesis' objectives is provided using secondary data from publications, books, and certified sources on the internet. In comparison, the empirical part of the study was conducted by means of an online survey in order to get a better understanding of the logistics distribution challenges within the e-commerce food delivery industry in Vietnam.
Customers' aspirations are not in step with market immaturity, which is the industry's greatest challenge. After studying E-logistics' drawbacks in Vietnam's e-commerce, the thesis concludes with future research recommendations.