The warehouse outsourcing review and analysis at Actiw Oy

Abstract

The topic was chosen on basis of Actiw Oy´s current status of needing to increase the warehouse space to help with the business growth. Therefore, looking into an option to outsource Actiw´s existing warehouse operations was chosen as the focus. The main task was to gather and analyze possible service providers and to find out if they were suited for Actiw´s requirements. Service providers were searched from three different countries, chosen based on the most suitable locations in terms of Actiw operational needs. The research process stepped off by discussing the most important factors for the company that they would want to achieve with outsourcing. Secondly, background data was gathered from company internal systems. This data was then used to produce a questionnaire that was later used to conduct the interview process to gain the needed information and data related to the outsourcing process and the service providers. After which the goal was to find suited service providers and ask for quotations for their services. The best suited service providers were mapped out, analyzed, and chosen based on the factors and the set criterion for these. All the information and the scores for each service provider were gathered into an Excel chart. The best warehouse outsourcing service providers that was recommended had the best overall service level out of all the other companies asked. However, not forgetting about the possibilities that the 4PL service provider could offer.