Optimization of air cargo business process of C Airport

Abstract

With the development of global economy, international trade and exchange become more and more frequent. As trade and people flow, so does the movement of goods around the globe. Due to the increasing demand for transportation time, air transportation has become the first choice for international cargo transportation. With the rapid development of the global aviation industry, China's international air cargo transport market is also gradually expanding, and foreign air transport giants have intensified the competitive pressure in the Chinese market. If China's domestic and international air cargo transport enterprises want to survive in the increasingly fierce competition, they must cooperate, optimize the business process, improve the efficiency and enhance the competitiveness of enterprises.

This thesis conducted a field investigation on the operation of international cargo business in C Airport, understood the structure of each link of international cargo business in C airport and the relationship between the relevant links, and integrated the overall operation flow chart of international cargo business in C airport.

Subsequently, Petri net modeling was carried out on the flow chart of international cargo business in C airport, random Petri net model and isomorphic Markov chain were used to analyze the whole operation process, and the existing problems were put forward.

According to the existing problems, the business process is segmented to optimize, and finally integrated to get a new international cargo business inbound and outbound operation process. Then Markov chain was used to compare the optimized process before and after, and the effectiveness of optimization was analyzed.